I'm using the Citrix Netscaler Gateway for Mac (Version 3.1.8 which is the newest for mac) and macOS High Sierra. When I use the Gateway Plugin to connect to our gateway, it seems to work, because the the NetScaler starts and shows the popup 'Connected to xyz'. A VPN, for those who don’t know, stands for Virtual Private Network. A VPN is a group of computers networked together over a public network, usually the internet.
This means that the certificate that Citrix uses to create the SSL (Secure Socket Layer) connection is not known. There is either an option to accept it or you'll have to get your Citrix administrator to fix this. This is what's wrong: About Secure Connections and SSL Certificates When securing remote connections using SSL, the mobile device verifies the authenticity of the remote gateway's SSL certificate against a local store of trusted root certificate authorities. The device automatically recognizes commercially issued certificates (such as VeriSign and Thawte) provided the root certificate for the certificate authority exists in the local keystore.
Private (Self-signed) Certificates If a private certificate is installed on the remote gateway, the root certificate for the organization's certificate authority must be installed on the device in order to successfully access Citrix resources using Receiver for Mac. Note: If the remote gateway's certificate cannot be verified upon connection (because the root certificate is not included in the local keystore), an untrusted certificate warning appears. If a user chooses to continue through the warning, a list of applications is displayed; however, applications fail to launch.
Importing Root Certificates on Receiver for Mac Devices Obtain the certificate issuer's root certificate and email it to an account configured on your device. When clicking the attachment, you are asked to import the root certificate. Wildcard Certificates Wildcard certificates are used in place of individual server certificates for any server within the same domain. Receiver for Mac supports wildcard certificates.
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